FAQs

How do you bill for your services?

Our standard billing procedure for accounting and payroll services is to bill monthly. Tax returns are billed according to the difficulty of the return and the amount of time needed.  For consulting and other services, we bill based on our standard hourly rates.  We require payment upon receipt. All standard forms of payment are accepted including credit cards.

What hours are you available?

We are available during normal business hours, which are 8:00 to 5:00, Monday through Friday. We would be happy to make special arrangements for evening or weekend consultations.

What role do you play if the IRS audits me?

We will spend up to one full hour with you at no charge, going over the return in question with you. After that, our regular fees apply.

How much and what kind of preparation do you need for my return?

We prefer that your materials be in a computer accounting program, but we have taken materials in almost every imaginable form. Contact us with questions about specific software packages.

 

       

Roger Klosterman & Co, LLP

3255 Foothill Court
Dubuque, IA 52001

Tel: 563.556.3730
Fax: 563.556.3771
Email: info@rk-cpa.com

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